December 2022

Let’s get your Plan B set for the New Year. It’s hard to believe that 2022 is coming to an end and another year is rolling around. If you haven’t had an opportunity to develop …

August 2022

This question from a City Administrator in Iowa is frequently discussed when we meet with cities about managing and operating their water and wastewater plants. We are currently using a contract management company for our …

July 2022

I received this question from a City Administrator in Kansas: We have a need for a water/wastewater superintendent and have not received qualified applicants in months. I saw a previous newsletter where you were asked …

June 2022

We received this question from a City Administrator in Kansas that addresses an increasingly common problem: We had a situation caused by severe weather occur while our experienced operator was out of town on vacation. …

May 2022

A great question on a topic I am hearing more and more of. Thank you to the Iowa City Manager who sent this in. We have had bad luck keeping a licensed operator here. As …

April 2022

Wages create mobility – in the wrong direction. Here’s a auestion from a City Administrator in Kansas: Our operator of 25 years retired last year and we were lucky to have a replacement in place. …

February 2022

Perception of losing control is a hurdle for Nebraska community We are a neighboring city of a community you operate in. At the time it was surprising that the city did not replace their outgoing …

November 2021

It’s our pleasure to be a resource answering questions that come to us. What I’ve found is that often the questions asked are similar so it led to this idea to share the questions and …

October 2021

It’s our pleasure to be a resource answering questions that come to us. What I’ve found is that often the questions asked are similar so it led to this idea to share the questions and …

September 2021

It’s our pleasure to be a resource answering questions that come to us. What I’ve found is that often the questions are similar so it led to this idea to share the questions and answers …